Job Description/Responsibilities

Are you an experienced IT professional looking to leverage your technical expertise in a dynamic and expanding environment? Join the team at Carlong Publishers as an IT Application Specialist and be at the forefront of recommending, developing, and maintaining cutting-edge software solutions that drive their business operations. Job Summary: The IT Application Specialist will play a critical role in collaborating with department heads to assess software needs, overseeing the implementation of new solutions, and providing high-level technical support. This position requires a proactive individual committed to continuous learning and adept at problem-solving to ensure the seamless functioning of business applications. Key Responsibilities: Collaborate with IT Business Analysts and department heads to develop and implement appropriate software applications. Manage and enhance in-house applications, ensuring top-tier performance and user training. Provide comprehensive technical support, troubleshoot complex issues, and maintain system documentation. Conduct software audits and recommend updates or replacements. Ensure security, efficiency, and maintainability in all software development. Support change management and facilitate user training. Maintain asset records and manage access to technology resources.

Job Requirements

Bachelor’s Degree in Information Technology, Computer Science, or equivalent field. 2-3 years of technical experience. Proficiency in programming languages such as PHP, JavaScript, SQL, HTML, and CSS. Knowledge of IT legislation in Jamaica. Experience with Microsoft applications and web development. Strong problem-solving, analytical thinking, and time management skills. Key Competencies: Excellent communication and teamwork abilities. High adaptability and commitment to continuous improvement. In-depth application knowledge and strong troubleshooting skills. Familiarity with database management, web development, and IT infrastructure. Awareness of security principles and change management processes.

Skills

• Adaptability
• Applications
• Communication
• Database
• Database Management
• Development
• HTML
• Javascript
• Management
• PHP
• Programming
• Programming Languages
• Security
• Software
• SQL
• Teamwork
• Technical Support
• Time Management
• Troubleshooting