Job Description/Responsibilities

Press Cafe is a customer-focused cafe seeking a passionate and skilled Barista to join their team. They are committed to providing exceptional service and a memorable experience to all their guests. If you have a flair for beverage making and a dedication to customer satisfaction, we want to hear from you! Responsibilities: Receive payments and present change to customers. Function as the host/hostess of the restaurant, greeting guests in a courteous and accommodating manner. Document reservations and follow up with customers. Manage the register, issue bills, and accept various payment methods. Ensure the register is balanced at the end of the shift. Clear and settle customer and staff bills. Follow all food service health and safety protocols. Serve pastries and beverages to guests. Assist other restaurant staff when necessary. Present menus and provide detailed knowledge and understanding of the menu to guests. Make recommendations based on dietary needs and taste preferences. Ensure each table is kept clean and dining room items are in place. Communicate effectively with kitchen staff, bar staff, and stewards. Ensure dine-in and take-out orders are accurately communicated and correct. Handle customer complaints or issues calmly and pleasantly, reporting to the supervisor on duty. Perform other tasks/duties as assigned by the supervisor or operations manager.

Job Requirements

At least 2 years of experience as a barista or in beverage making. Certification in mixology and/or customer service is an asset. Exceptional listening and communication skills. Ability to walk, bend, and stand for extended periods. Availability to work around peak hours, including nights, early mornings, and weekends. A polite and engaging personality. Commitment to customer satisfaction and service excellence. Creativity and passion for beverage making. Must have an up-to-date Food Handler’s Permit.

Skills

• Communication
• Creativity
• Customer Service
• Operations